Where can I see the official Call-on-Doc breach notice?

Call-on-Doc's report is published by the Texas Attorney General: https://oag.my.site.com/datasecuritybreachreport/apex/DataSecurityReportsPage#BR-0005352 Compare it with the letter you received to confirm the dates and details match.

Is there a Call-on-Doc data breach class action lawsuit?

Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Call-on-Doc. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.

Is the Call-on-Doc data breach letter legit or a scam?

A notice from Call-on-Doc in the mail matches the breach Call-on-Doc reported to the Texas Attorney General on September 21, 2026. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Call-on-Doc through a phone number or website you find yourself.

Can I sue Call-on-Doc over the data breach?

It depends on what was exposed, the law in Texas and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.

How much could a Call-on-Doc data breach settlement or claim be worth?

There is no set amount, and no Call-on-Doc settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Date of Birth, Social Security Number as involved. Keep receipts and records; they're what damages claims are built on.

Did Call-on-Doc offer free credit monitoring?

Any free monitoring Call-on-Doc is offering will be described in the notice you received, along with an activation code and a sign-up deadline. Because Social Security numbers are listed in this filing, identity monitoring and a credit freeze matter more than usual. Enrolling does not give up your right to bring a claim.

Do I need a Call-on-Doc data breach lawyer or attorney?

An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.

What should I do after getting the Call-on-Doc data breach notice?

Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.

Received a Call-on-Doc notification letter? Read the letter guide

MonitoringTexas AG filing · September 21, 2026

Call-on-Doc Reports Data Breach Impacting Sensitive Patient Information

Telehealth provider Call-on-Doc filed a data breach notification in Texas on September 21, 2026, concerning an incident detected in December 2025. The breach compromised extensive patient data, including health and financial records. Individuals should review their personal accounts and health statements for suspicious activity.

State: Texas
Breach date: December 22, 2025
Reported: September 21, 2026

What may have been exposed

Full Name
Date of Birth
Social Security Number
Medical Record Number
Health Insurance ID Number
Diagnosis and Treatment Information
Prescription Information
Provider and Treatment Dates
Billing and Financial Information

Call-on-Doc, a prominent telehealth and online medical consultation platform, reported a data security incident to Texas authorities on September 21, 2026. The company identified the breach on December 22, 2025, and has indicated that an investigation into the nature and scope of the compromise is currently ongoing.

The breach exposed a broad range of sensitive personal and health information. Affected data types include individuals' Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Provider and Treatment Dates, and Billing and Financial Information. This comprehensive collection of data is central to the services Call-on-Doc provides.

The exposure of these specific data categories presents substantial risks to affected individuals. The combination of Full Name, Date of Birth, and Social Security Number significantly increases the risk of financial identity theft. Furthermore, the compromise of Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, and Prescription Information could lead to medical identity fraud or targeted phishing attempts.

To safeguard against potential misuse of exposed data, individuals should remain vigilant. Regularly review explanation of benefits (EOB) statements from your health insurer for any services or prescriptions you did not receive. Carefully monitor bank and credit card statements for unauthorized charges. Consider placing a fraud alert or security freeze on your credit reports with the three major credit bureaus to help prevent new accounts from being opened in your name.

This information is publicly available through data breach filings submitted by Call-on-Doc to regulatory bodies, consistent with requirements for reporting such incidents.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

Freeze your credit
Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.
Watch your financial accounts
Review bank and card statements for unfamiliar activity and turn on transaction alerts. Report anything you don't recognize to your bank right away.
Check for medical identity theft
Review the Explanation of Benefits statements from your health insurer for services or claims you never received, which can signal misuse of your medical identity.
Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Call-on-Doc breach filing: questions and answers

Where can I see the official Call-on-Doc breach notice?: Call-on-Doc's report is published by the Texas Attorney General: https://oag.my.site.com/datasecuritybreachreport/apex/DataSecurityReportsPage#BR-0005352 Compare it with the letter you received to confirm the dates and details match.
How many people were affected by the Call-on-Doc data breach, and what was exposed?: The filing does not give a count of affected people and lists the following information as involved: Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Provider and Treatment Dates, Billing and Financial Information. Your own letter is the best guide to what was exposed about you, since notices are usually tailored to each person.
Is there a Call-on-Doc data breach class action lawsuit?: Law firms often open an investigation after a breach notice like this one, and a class action lawsuit may follow. This page doesn't confirm that a lawsuit has been filed against Call-on-Doc. You usually don't have to join a class action to be included — if a settlement is reached, class members are notified and can file a claim.
Is the Call-on-Doc data breach letter legit or a scam?: A notice from Call-on-Doc in the mail matches the breach Call-on-Doc reported to the Texas Attorney General on September 21, 2026. Check that the company name and dates in your letter match that filing. A real notice of data security incident won't ask for your password, Social Security number or a payment — if it does, contact Call-on-Doc through a phone number or website you find yourself.
Can I sue Call-on-Doc over the data breach?: It depends on what was exposed, the law in Texas and your own state, and whether you've been harmed. Most people take part through a class action rather than suing alone. Keep your notification letter — it's the proof that connects you to the breach.
How much could a Call-on-Doc data breach settlement or claim be worth?: There is no set amount, and no Call-on-Doc settlement is confirmed here. In past data breach settlements, payments depended on what data was exposed and on documented losses — fraud, out-of-pocket costs and time spent dealing with the breach. The filing lists Full Name, Date of Birth, Social Security Number as involved. Keep receipts and records; they're what damages claims are built on.
Did Call-on-Doc offer free credit monitoring?: Any free monitoring Call-on-Doc is offering will be described in the notice you received, along with an activation code and a sign-up deadline. Because Social Security numbers are listed in this filing, identity monitoring and a credit freeze matter more than usual. Enrolling does not give up your right to bring a claim.
Do I need a Call-on-Doc data breach lawyer or attorney?: An attorney can read your notice and tell you whether a claim makes sense. A case review here is free, and data breach cases are usually handled on contingency, so there is no upfront cost.
What should I do after getting the Call-on-Doc data breach notice?: Keep the letter and the envelope, and note the date it arrived. Freeze your credit with Equifax, Experian and TransUnion, change any passwords the notice mentions, and sign up for any free credit monitoring the letter offers. Then check whether you may have a claim.

Source: Texas Attorney General filing

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