Where does the CarMax Auto Superstores, Inc. case file come from?

Every entry is taken from the breach report CarMax Auto Superstores, Inc. lodged with the Massachusetts Attorney General. Nothing here is estimated.

Why do the incident date and the report date differ?

Companies usually investigate before they report. The gap between the two dates shows how long that took.

What does the records-affected figure count?

It is the number the company gave the state. It can cover residents of that state only, so the national total may be higher.

Does this case file change over time?

Yes. When a company files an update or a new state publishes its copy of the report, the dates and counts here are refreshed.

Case file

Case File: CarMax Auto Superstores, Inc. Data Breach

This file collects the dated facts on record for the CarMax Auto Superstores, Inc. incident. The state report is dated February 17, 2025.

Timeline

February 17, 2025Report filed in MassachusettsDate the notice was lodged with the Massachusetts Attorney General.

Case facts

Filing state: Massachusetts
Date reported: February 17, 2025
Receiving office: Massachusetts Attorney General

Case notes

CarMax Auto Superstores, Inc. filed a report with the Massachusetts Attorney General on February 17, 2025, detailing a data security incident. The incident involves unauthorized access to systems containing personal information. The company is currently investigating the scope and nature of this breach.

As one of the nation's largest used car retailers, CarMax manages extensive customer data through its operations, which include vehicle sales, trade-ins, and financing. This involves collecting and storing a significant volume of personal information from consumers, making its systems a target for cyber security threats.

Public filings indicate that the information involved in this incident was accessed without authorization. While the exact vector of the attack remains under investigation, such security incidents often involve unauthorized access to centralized customer databases or exploitation of system vulnerabilities. The exposed data consists of personal information collected by CarMax.

The unauthorized access to personal information carries inherent risks for individuals. This type of exposure can increase the potential for various forms of misuse of one's data. Individuals should remain vigilant for unusual activity following such an event.

Individuals who receive notifications about this incident should review them carefully for specific guidance. It is generally advised to monitor financial accounts and credit reports for any suspicious activity. Consider placing a fraud alert or security freeze on your credit files to help prevent unauthorized new accounts. Remain cautious of unsolicited communications that request personal details.

Questions about this case file

Where does the CarMax Auto Superstores, Inc. case file come from?: Every entry is taken from the breach report CarMax Auto Superstores, Inc. lodged with the Massachusetts Attorney General. Nothing here is estimated.
Why do the incident date and the report date differ?: Companies usually investigate before they report. The gap between the two dates shows how long that took.
What does the records-affected figure count?: It is the number the company gave the state. It can cover residents of that state only, so the national total may be higher.
Does this case file change over time?: Yes. When a company files an update or a new state publishes its copy of the report, the dates and counts here are refreshed.

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