Bluepeak Discloses Data Incident Affecting Customer Information

Clarity Telecom, LLC, known as Bluepeak, has confirmed a data security incident impacting customer records. The telecommunications provider, which offers internet, TV, and phone services, officially reported the event to the Texas Attorney General’s office, as detailed in public filings.

The breach date for this incident is documented as December 10, 2025. Bluepeak then filed its official report regarding the security event on May 19, 2026, initiating an investigation into the scope and impact of the unauthorized access.

While the precise categories of data involved were not specified in the public filing, Bluepeak’s notification indicates that personal information held by the company may have been exposed. This includes information typically associated with customer accounts.

Customers who received a data breach notification letter from Bluepeak should understand that their personal information was likely part of this incident. These letters are sent to inform individuals about the event and recommend steps for their protection.

To help safeguard against potential misuse of your data, it is advisable to monitor financial statements and credit reports for any unusual activity. Consider changing passwords for online accounts, especially if you reused passwords across different services, and enable multi-factor authentication wherever possible.

Staying vigilant and promptly reviewing any further communications from Bluepeak or financial institutions is an important step. These actions are general recommendations for individuals impacted by a data security event.