FlexCare, LLC Reports Data Incident to Maryland Regulators

FlexCare, LLC, a Maryland healthcare support provider, reported a data incident on March 5, 2025. The incident exposed sensitive personal and medical information, including Full Name, Date of Birth, Social Security Number, and health records, creating potential long-term risks for affected individuals.

State: Maryland
Reported: March 5, 2025

What may have been exposed

Full Name
Date of Birth
Social Security Number
Medical Record Number
Health Insurance ID Number
Diagnosis and Treatment Information
Prescription Information
Provider and Treatment Dates

FlexCare, LLC, a healthcare-related enterprise specializing in patient care coordination and administrative health support, filed notice of a data security incident with the Maryland Attorney General on March 5, 2025. The nature of the breach was unspecified in the filing. As an organization that manages significant confidential patient and employee information, FlexCare, LLC is a repository for highly sensitive personal and medical records.

The reported data exposure includes a wide range of highly sensitive personal and health information. Specific categories of data confirmed to be compromised are Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, and Provider and Treatment Dates.

Exposure of medical and personal identification data carries unique and severe long-term risks. Unlike credit card numbers that can be easily replaced, this type of information is permanent and cannot be altered. Compromised medical records can facilitate medical identity theft, where unauthorized individuals may seek medical treatment, obtain prescription drugs, or bill insurance under another person's identity, leading to inaccurate medical histories and substantial financial liabilities for the victim.

Individuals who receive a data breach notification from FlexCare, LLC are advised to remain vigilant. It is critical to carefully review all medical bills, Explanation of Benefits (EOB) statements, and other healthcare communications for any services or treatments not received. Additionally, monitoring credit reports for unusual activity, even if financial data was not explicitly listed, is a widely recommended precaution.

Consider placing a fraud alert on your credit files to make it more difficult for identity thieves to open new accounts in your name. Regularly checking all financial and healthcare-related statements can help detect and address fraudulent activity promptly, mitigating potential long-term harm from the exposed information.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

Freeze your credit
Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.
Check for medical identity theft
Review the Explanation of Benefits statements from your health insurer for services or claims you never received, which can signal misuse of your medical identity.
Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Maryland Attorney General filing

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