Hillcrest Convalescent Centers Report Maryland Data Breach

Hillcrest Convalescent Center and Hillcrest Raleigh at Crabtree Valley reported a data breach to Maryland authorities in March 2025. The incident exposed sensitive personal and health information, including Full Name, Social Security Number, and medical data, to unauthorized parties. Individuals affected should monitor their credit and medical records for signs of misuse.

State: Maryland
Reported: March 3, 2025

What may have been exposed

Full Name
Date of Birth
Social Security Number
Medical Record Number
Health Insurance ID Number
Diagnosis and Treatment Information
Prescription Information
Home Address
Phone Number

In March 2025, Hillcrest Convalescent Center and Hillcrest Raleigh at Crabtree Valley formally reported a cybersecurity incident to the Maryland Attorney General's office. Both facilities operate within the long-term care and senior rehabilitation sector, maintaining extensive records for their patients and residents. The nature of the breach was not specified in public filings, though investigations are ongoing.

The reported exposed data categories include Full Name, Date of Birth, Social Security Number, Medical Record Number, Health Insurance ID Number, Diagnosis and Treatment Information, Prescription Information, Home Address, and Phone Number. These details are typically held within comprehensive intake documentation, health histories, and insurance files maintained by such healthcare providers.

Exposure of this combination of personal and health data carries significant risks. Unlike financial card numbers that can be easily canceled, medical data and Social Security Numbers are permanent identifiers. This type of information can be exploited for medical identity theft, where imposters obtain healthcare services using a victim's insurance, or for various forms of financial fraud and identity theft.

Individuals who receive a breach notification from Hillcrest Convalescent Center or Hillcrest Raleigh at Crabtree Valley should take immediate steps to protect themselves. It is advisable to review all financial and medical statements carefully for any unauthorized activity. Consider placing a fraud alert or security freeze on credit reports with the three major credit bureaus: Equifax, Experian, and TransUnion. Additionally, monitor explanations of benefits (EOBs) from health insurers for services not rendered.

Regularly checking credit reports helps identify new accounts or inquiries that could signal identity theft. Reviewing medical bills and insurance statements helps detect medical identity theft, where an imposter uses your health information to receive treatment or prescriptions. Staying vigilant about suspicious communications, especially those requesting personal information, is also a crucial protective measure.

What to do if you were affected

Based on the categories of information reported in this filing, these steps can help limit the risk of identity theft and fraud.

Freeze your credit
Place a free credit freeze with Equifax, Experian, and TransUnion. A freeze blocks new accounts from being opened in your name and can be lifted anytime.
Check for medical identity theft
Review the Explanation of Benefits statements from your health insurer for services or claims you never received, which can signal misuse of your medical identity.
Stay alert to targeted scams
Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.
Keep your notification letter
Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Maryland Attorney General filing

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