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Investigation OpenMassachusetts AG filing · January 8, 2026

Number One Insurance Agency Reports Data Security Incident

Number One Insurance Agency confirmed a data security incident reported on January 8, 2026, to Massachusetts regulators. An ongoing investigation is determining the full scope of this unauthorized access to systems holding personal information.

State
Massachusetts
Reported
January 8, 2026

Number One Insurance Agency, an insurer operating within Massachusetts, officially reported a data security incident on January 8, 2026. The company stated that an investigation into the full scope and nature of the breach is actively underway following the unauthorized access.

As a foundational fixture in the property, casualty, and commercial insurance sector, Number One Insurance Agency routinely processes and stores an extensive volume of sensitive personal information to manage policies and claims.

The incident involved an unauthorized intrusion into systems safeguarding confidential data. While the specific categories of information exposed have not been detailed in the public record, individuals who received notification should carefully review any correspondence from Number One Insurance Agency for specific details.

Individuals potentially affected by this incident should remain vigilant for suspicious activity. It is advisable to regularly review financial account statements and credit reports for any unauthorized transactions or unfamiliar accounts.

Consider implementing a fraud alert or placing a credit freeze with credit bureaus, which can help prevent new accounts from being opened in your name. Additionally, exercise caution with unsolicited communications, such as emails, texts, or calls, that request personal information, as these could be phishing attempts.

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