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Case File: Progressive Direct Insurance Company and Progressive Max Insurance Company Data Breach

This file collects the dated facts on record for the Progressive Direct Insurance Company and Progressive Max Insurance Company incident. The state report is dated August 12, 2025.

Timeline

  1. August 12, 2025Report filed in MassachusettsDate the notice was lodged with the Massachusetts Attorney General.

Case facts

Filing state
Massachusetts
Date reported
August 12, 2025
Receiving office
Massachusetts Attorney General

Case notes

Progressive Direct Insurance Company and Progressive Max Insurance Company notified the Massachusetts Attorney General's office of a data security incident on August 12, 2025. This notification indicates that personal information held by the insurance companies may have been accessed without authorization.

The public filing did not specify the exact nature of the breach, the specific types of data involved, or the number of individuals affected. The companies reported that the incident is currently under investigation by their internal teams and potentially external cybersecurity experts.

Following a report of this nature, individuals should take proactive steps to protect themselves. It is advisable to closely monitor all financial account statements for any unusual or unrecognized activity. Regularly review your credit reports from the three major bureaus (Equifax, Experian, and TransUnion) for unauthorized accounts or inquiries.

Consider placing a fraud alert or security freeze on your credit reports if you are concerned about potential misuse of your data. Remain alert to unsolicited communications, such as emails, texts, or phone calls, that might attempt to gather further personal details, as these could be phishing attempts related to the incident.

Questions about this case file

Where does the Progressive Direct Insurance Company and Progressive Max Insurance Company case file come from?
Every entry is taken from the breach report Progressive Direct Insurance Company and Progressive Max Insurance Company lodged with the Massachusetts Attorney General. Nothing here is estimated.
Why do the incident date and the report date differ?
Companies usually investigate before they report. The gap between the two dates shows how long that took.
What does the records-affected figure count?
It is the number the company gave the state. It can cover residents of that state only, so the national total may be higher.
Does this case file change over time?
Yes. When a company files an update or a new state publishes its copy of the report, the dates and counts here are refreshed.

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