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Received a TELUS International AI, Inc., d/b/a/ TELUS Digital notification letter? Read the letter guide
Investigation OpenVermont AG filing · July 31, 2026

TELUS Digital Reports Data Breach to Vermont AG, Individuals Notified

TELUS International AI, Inc., doing business as TELUS Digital, formally reported a data breach to the Vermont Attorney General on July 31, 2026. This incident may have compromised personal information, leading the company to send notification letters to affected individuals. The specific nature of the breach and the exact data types involved are currently under investigation and not detailed in public filings.

State
Vermont
Reported
July 31, 2026

On July 31, 2026, TELUS International AI, Inc., operating as TELUS Digital, officially filed a data breach report with the Vermont Attorney General's office. This report confirms a security incident that potentially involved personal information for an unspecified number of individuals. Those who have received a notification letter from TELUS Digital are considered impacted by this event.

The public filing does not specify the exact type of security incident or precisely what categories of information were involved in this breach. However, if you received a letter from TELUS Digital, it indicates that your data was identified as potentially compromised during the event.

TELUS Digital specializes in technology and artificial intelligence solutions, typically handling a range of digital customer experience data, user profiles, technical metadata, and communications information. While these are common types of information processed by such companies, the official filing for this specific breach does not elaborate on the particular information that was exposed.

Individuals who received a data breach notification from TELUS Digital should carefully review the contents of their letter for any specific guidance provided. It is a general best practice to monitor your accounts for any unusual activity and consider placing a fraud alert on your credit file as a precautionary measure.

This information is based on public filings made with regulatory bodies. DataBreachCaseFile.com presents these details as part of its registry to help affected individuals and researchers understand the reported facts of such incidents.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

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