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Investigation OpenTexas Attorney General filing · December 3, 2025

Metrocare Services Reports Data Incident from September 2025

Dallas County MHMR, operating as Metrocare Services, has reported a data incident that occurred on September 9, 2025. This event potentially exposed personal information, and affected individuals should review any notifications they receive to understand the impact.

State
Texas
Breach date
September 9, 2025
Reported
December 3, 2025

Dallas County MHMR, doing business as Metrocare Services, has filed notice of a data incident that impacted its systems. The incident date for this event is reported as September 9, 2025. Metrocare Services provides mental health and intellectual disability services in Dallas County, Texas.

The public filing indicates that this incident was reported on December 3, 2025. The investigation into the nature and scope of the event is currently ongoing. Details regarding the specific type of breach and the number of individuals affected were not specified in the public record.

Consistent with regulatory filings where specific details are not provided, the information involved in this incident is generally referred to as personal information. Without further specific details, it is not possible to confirm the exact categories of data that may have been exposed.

Individuals who believe they may be affected by this incident are advised to take general precautionary measures. These include remaining vigilant by monitoring their financial accounts and credit reports for any suspicious activity. It is also recommended to be wary of unsolicited communications that request personal or financial information.

For precise details regarding how your personal information may have been affected and the specific steps recommended by Metrocare Services, individuals should refer to any official notification letters they receive directly from the organization.

What to do if you were affected

These general steps can help limit the risk of identity theft and fraud after any data breach.

  • Stay alert to targeted scams

    Be cautious of calls, texts, or emails that reference this breach. Legitimate organizations won't ask you to confirm sensitive details through an unsolicited message.

  • Keep your notification letter

    Save the notice you received. It documents that your information was involved and is often needed to enroll in any credit monitoring offered or to join a related legal claim.

Source: Texas Attorney General filing

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